Fluent Change
Bring the whole organization in to co-create ongoing, sustainable change. Create new future-ready behaviors essential to resilience and sustained success with organizational change consulting and management.
Fluent Change and OnFlow
To survive and thrive, today’s organizations must achieve mastery of change. This is intrinsic to the concept of “changing for good.” Our aim is not just that we help create great places to work. Through our services, we aim to help our clients embrace change as an indispensable means to sustaining their comparative advantage – that is, to become change inspired. More than our change management approach, Fluent Change comprises the principles and techniques that we instill in our clients to ensure they can continually adapt and thrive.
Change only happens when people feel that they are truly a part of and able to influence it. Top-down, command and control approaches are outdated; Fluent Change uses a highly participative approach that connects individuals across an organization to collectively build understanding of and commitment to the why, what, and how of change. To make this possible, Fluent Change:
Incorporates critical learning in how we experience change and how our human systems interact and react; that organization-wide change happens one person at a time.
Emphasizes the importance of inclusion, transparency, diversity, and engagement as the enablers of sustainable change, with success demanding the continuous engagement of the whole organization in anticipating and creating the future.
Embraces the belief that people are generally more likely to act themselves into a new way of thinking than think themselves into a new way of acting.
We apply the principles of interactive communication and action-based learning to build momentum for sustained change, thus helping to build transformative learning organizations where employees are supported and inspired to grow.
Ready to unlock the power of change for sustained success?
Contact Jessica Lamb to discover how Fluent Change can help you build a future-ready organization for all your stakeholders!
Fluent Change in a nutshell
The Fluent Change approach comprises five stages that progressively build understanding of the need for and commitment to the outcomes of change. All five stages can take place simultaneously as different initiatives are conceived, developed, implemented, and refined. We apply robust project management and interactive communications to ensure parallel initiatives remain on track and that progress is visible to all participants.
Apply Fluent Change dynamically to help engage the whole organization in action-based learning that builds connectivity and breaks down silos while addressing and simplifying complex challenges.
Build the passion and create the environment that encourages people to engage in and embrace change initiatives. Use envisioning techniques that help people move from “me” to “we” in tackling challenges and seizing opportunities vital to the organization.
Our experience of using Fluent Change and OnFlow for managing projects in the real world has taught us that when working with systems and people, change doesn’t occur in a linear way, and our methods account for this by being flexible and adaptive, whilst ensuring that the overall aims of the project are delivered.
The implementation of rapid improvement cycles ensures control and tracking of benefits whilst allowing room for experimentation and testing to ensure that the desired outcomes are being achieved. Every change situation is unique. But through adaptive application of our organizational change processes, Fluent Change, we can work together and change your organization for good.
The Fluent Change support suite
Where required, we can help design, plan, and implement your change program from start to finish.
But change is a constant, so we always look to partner with you to help you become masters of change.
We also know that better outcomes can be achieved by providing you with targeted assistance that supplements and enhances your in-house expertise. In addition to our five-stage approach, we offer the following customizable services.
1 Building Your Change Constituency
Create effective change governance and management arrangements
Mobilize change agents and establish communities of practice
2 Strategic Change Communications
Planning communications to meet the needs of different stakeholders
Designing and delivering communications to engage and inspire
3 The Art of Facilitation
Action-based learning exercises to build your in-house cadre of facilitators
Support to the successful application of Appreciative Inquiry
4 Healthy Conflict Resolution
Creating the conditions for constructive conflict
Action-based learning exercises to build your ability to get positive outcomes from conflict
Our modular OnFlow approach has been created to help you find the most cost-effective route to sustained success. You are unique and we can tailor all our methods to meet the needs defined by the pathway you choose to follow.
