Coaching Programs

At a glance

Coaching is a 1:1 development resource — a process of working towards individual goals with a thought partner at your side. Together, we move individuals and groups forward with more clarity, more focus, and an ability to take consistent action. Working with a coach helps a person, or a team, to go from being stuck in old habits to embodying new levels of success.

We offer several individual and team coaching solutions to help you empower your people.

Individual Coaching

  • Getting people ready for their first leadership role — or moving from middle to senior management — is a critical time to provide support and development. A one-size-fits-all training won’t do it — this is the time for people to confront their internal biases and blocks, set a strong personal vision, and do what it takes to be the best versions of themselves so they are fully ready for the challenges inherent in managing others.

  • Career development is a top priority for people wondering whether to stay or leave a company. But most organizations silo their coaching resources to only their executives or leaders. But the rest of the organization needs support, too! That’s why it’s so important to individualize your career development resources and make them available to as many people as you can. We can offer scalable options to help you individualize your career development programs and get people the support they need.

  • Traditional “hi-po” (high potential programs) are usually nomination-based. Ours is open-enrollment and opt-in, in order to make your organization more inclusive and make room for more diversity at every level. Built on an initial strategy session with you and your leaders, we create a strategic roadmap to company goals, and we support your people 1:1 to develop their own ways of contributing to the success of the organization.

Group and Team Coaching

  • Whether it’s a Fitch program or your own L&D training course, add Group Coaching on to a training program to maximize action and behavior change. We can work with absolutely any material and facilitate group or team coaching around action objectives of your choice (for example: adopting new leadership behaviors). Because expecting anything to change after one training event just isn’t realistic — people need to work through real-world challenges in a supportive environment. That’s the value of group coaching.

  • Is your team struggling through repetitive issues or hitting the same roadblocks over and over? It might be time to get them out of their habits and into a coaching environment. In our Team Culture group coaching program, teams are able to speak safely about what’s not working in the team and implement strategies to make it better. We utilize tools such as PI Design or the Energy Leadership Index team tool to put real data behind a team’s challenges and design a better way forward.

  • An incredible way to build strong networks while getting big goals accomplished, these “community of practice” style group coaching engagements bring people together to figure out innovative solutions to the company’s most interesting challenges. We facilitate these cross-functional, multi-level groups through a series of dynamic exercises and coaching techniques to help them come up with fresh ideas AND implementation plans, while learning to see barriers as guideposts, not stopping points. In the process, people build new connections and relationships within the company that make them want to stay. We’re all in this together.

A coach is a highly-trained professional who is adept at guiding participants to their own answers — not telling them what to do or giving their own opinion. In this process, you are the expert on you — and the coach is the expert in the development process. Together, you’re on the fast track to success, whether that means becoming the inspirational leader you want to be, getting to the next level in your career, getting out of old ways of working or thinking so you can create change in your role or your team, or bringing a team closer together around a unifying vision.

Jessica Noon, CPC, ELI-MP

Jessica is a transformation and innovation coach with 15 years of experience with people and organizational development and an ICF-accredited coaching certification. Book a no-cost consultation with her today to see how she can help you tackle your individual, team, and organizational development goals with dynamic coaching solutions!

Dive deeper

Individual Coaching

One-to-one coaching is a highly personalized development endeavor that is driven by the participant’s own development goals. The coach acts as a thought partner, challenging the participant to think beyond their own established habits and ways of thinking. Coaches use many techniques depending on their training, but the common feature is that the coach’s main role is to ask questions and guide the participant to find their own, authentic solutions. This promotes a growth mindset and empowers the person to adopt new thought processes, leading to more sustainable outcomes. We offer access to a ICF-certified Leadership coach.

To help our participants focus on their goals, all our coaching programs start off with a three-month engagement where participants meet with their coach once every other week for 45-60 minutes. After three months, we reassess goal progress and if the participant has gotten what she or he needed and is ready to practice independently, they can wrap up their engagement. If they need more support or if they want to switch and work on a new goal, each participant can extend for an additional three months. Six months is the current maximum for one coaching program, because the goal of coaching is independence with new practices, rather than dependence on the coach. However, we are happy to consider special requests if necessary.

A typical coaching engagement begins with a kickoff, where we brief participants on what to expect from the coaching process. The first coaching session is always dedicated to defining development goals and a three-month milestone. From there, the participant and coach work together to make progress.

Team Coaching

Similarly, team-based coaching is goal-driven, empowering to participants, and is question and challenge driven. Team coaching has a particular focus on community support and shared goals. The optimal “team” for a team coaching engagement does not have to be an intact reporting team, although intact teams can absolutely benefit. A team coaching engagement could include any group of people working together towards any common outcome. For example, a “cohort” of people who have been through a course together would be an excellent choice for a team coaching engagement. They would be able to continue their learning along a range of topics chosen by the group or support one another through implementation of their Action Learning Projects. A task force or cross-functional project team are other examples of groups who would benefit from a team coaching engagement.

Team coaching engagements usually run once per month for a period of three months. Sessions last around two hours due to the intricacies involved in community-building and group discussions.

Once participants are defined, we start with an orientation or kickoff, where we brief participants about the team coaching process and what to expect. Three weeks before the scheduled first team coaching session, participants submit their preferred topics and the facilitator places the votes into a survey. Two weeks before the first session, all participants vote on their top two or three topics, and the ones that get the most votes are addressed first. The final week before the first team coaching session, participants will be asked to do a small pre-work assignment, usually consisting of reading a short article, watching a video, or preparing to talk about a real-world case scenario they are actually working on.

During the sessions, the Team Coach will guide participants toward actionable conclusions employing a range of facilitation and guided discussion techniques.