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Keynotes: The essentials of Changing Organizations for Good

There are no simple solutions to the intense challenges posed by the change imperative – but experience is confirming that organizations need the following qualities if they are to survive and thrive.

  • A crystal-clear purpose: this does not have to be a “change the world” lodestar; it is far more important that it is genuine and consistently applied to the organization’s work. Having said this, people increasingly want to know what positive impacts an organization intends to contribute to the world.
  • Everything aligned to this purpose; including the “hard” stuff (like structure) as well as what are often considered to be the “soft” factors (like values and behaviors), the latter increasingly emerging as the critical ingredients of changing for good.
  • High levels of connectivity: bringing together internal and external stakeholders to achieve deep understanding of each other’s expectations and promote collaborative and inspired problem solving.
  • The acumen to deal with complexity: know-how, information, commitment, anything necessary to taking well informed decisions and then acting quickly and effectively to continually deliver maximum value to stakeholders.
  • Collective and individual resilience: nurtured through the application of dynamic systems of performance review and adaptive development planning which help people to continually contribute their best.

We are also finding that there are seven disciplines that will enable an organization to achieve these states:

  • People
  • Leadership
  • Culture
  • Structure
  • Technology and systems
  • Workflow and methods
  • Stakeholder engagement

By systematically looking at the intersections of the five qualities and the seven drivers, organizations can gain the insights required to chart a path to Changing for Good.